🛡 windbt — Safe Betting Policy

windbt's commitment to responsible gaming

Stay safe while having fun — windbt is always by your side with deposit limits, self-exclusion and 24/7 Bengali support to keep you protected.

What is responsible gambling?

Responsible gaming means enjoying gambling within your own limits while keeping entertainment the priority. windbt believes every player's experience should be enjoyable and safe. That is why we have built tools and policies into our platform to help you play consciously and responsibly.

Gambling should always be treated as a leisure activity — not as a primary way to make money. For some people, gambling can sometimes become a problem. windbt's goal is to identify such situations early and provide support.

Our responsible gaming policy applies to all players in Bangladesh. If you feel that gambling is having a negative impact on your daily life, family or finances, please contact the windbt support team.

Need help?

Our 24/7 Bengali live chat support is always here for you.

[email protected]

Talk to us about any gambling-related concerns.

Our protection tools

Set deposit limits

Set the amount you can deposit daily, weekly or monthly. Once a limit is set it takes effect immediately. A waiting period applies if you want to increase a limit.

Time-out feature

If you feel you need a break, use windbt's time-out feature. Your account can be temporarily suspended for anywhere from 24 hours to 30 days.

Self-exclusion

Choose self-exclusion when you need a longer break. You can close your account for 6 months or more. During this time no promotional or bonus offers will be sent to you.

Loss limit

Decide in advance how much you can afford to lose within a set period. Once that limit is reached, windbt will automatically stop your gaming session.

Betting history review

You can easily view all your betting transactions and history in your account panel. Review your activity regularly and analyse your spending patterns.

24/7 Bangla Support

Our Bengali-speaking support team is ready to listen to your concerns at any time. Contact us via live chat or email — do not hesitate to reach out for help.

21+

For players aged 21 and above only

The minimum age to register and play at windbt is 21 years. Gambling by underage persons is strictly prohibited. We enforce this rule strictly through identity verification.

How to use the tools

Setting a deposit limit

Log in to your windbt account, go to the "Account Settings" section and select the "Responsible Gaming" option. Daily, weekly and monthly deposit limits can each be set separately. Lowering a limit is immediate, but raising one requires a 7-day waiting period.

Activating a time-out

During a time-out you will not be able to log in to windbt, place any bets or receive any promotional communications. Once the period ends, your account is reactivated automatically.

The self-exclusion process

For a long-term self-exclusion, contact our support team directly via live chat or email. Your account will be closed within 24 hours of receiving your request and no bonus offers will be sent to you.

Configuring a loss limit

The loss limit feature lets you set the maximum amount you can lose within a given period. As soon as the limit is reached, a warning message will be displayed and the session will be stopped automatically.

Gaming history and statements

You can download your full betting history at any time. By reviewing your monthly statements you can understand your spending patterns and adjust your limits if needed.

Identity verification

windbt ensures that every player is at least 21 years old. Identity documents are verified at account creation and before large withdrawals. This is essential for the protection of underage individuals.

Warning signs of problematic gambling

If you notice any of the following signs in yourself, contact windbt support immediately or take a time-out:

A tendency to keep betting in order to recover lost money
Continuing to play beyond your set budget
Hiding gambling from family or friends
Using money meant for bills, rent or food to gamble
A feeling of discomfort or inability to stop gambling
Gambling affecting your work, studies or relationships
Using gambling to relieve stress or depression

Ask yourself

The first step in responsible gaming is an honest self-assessment. Ask yourself the following questions:

Am I playing for entertainment or to recover money I have lost?
Am I staying within my set limits?
Is gambling affecting my daily life?
Can I stop playing at any time?

If you are unsure about the answer to any of these questions, talk to us.

windbt's commitment

A safe and secure platform

windbt uses SSL encryption technology to keep your personal information and financial transactions secure. Regular audits are conducted on our platform to ensure fair play.

Protection of minors

windbt strictly follows the 21+ age policy. If you believe a member of your family is underage and playing on windbt, please notify our support team immediately. We will take action without delay. Parents and guardians are encouraged to keep their devices and accounts secure.

Deposit and withdrawal rules

The minimum deposit at windbt is ৳200 and the minimum withdrawal is ৳800. The same rules apply to all payment methods — bKash, Nagad, Rocket, Upay and bank transfer. Withdrawals are generally completed within 30 minutes to 3 hours.

Promotion and bonus terms

windbt's welcome bonus is a 100% bonus on your first deposit up to ৳10,000, with a wagering requirement of 10 times. For example: deposit ৳1,000 and receive ৳1,000 in bonus, giving a total balance of ৳2,000. Read all bonus terms carefully and do not bet beyond your means.

How to get support

Talk to windbt's 24/7 live chat team about any gambling-related concerns or issues — our support is available entirely in Bengali. You can also contact us by email at [email protected].

VIP programme and cashback

windbt's VIP programme has four tiers — Bronze, Silver, Gold and Platinum — with a weekly cashback of up to 1.2%. Enjoy your VIP benefits, but always stay within your set budget.

Responsible Gaming FAQ

Log in to your account and go to the "Settings" or "Responsible Gaming" section. There you will find options to set a daily, weekly or monthly deposit limit. Lowering a limit takes effect immediately. Raising a limit requires a 7-day waiting period, which helps prevent decisions made in the heat of the moment.

No, self-exclusion is generally for a fixed period of time — a minimum of 6 months. However, you can also close your account permanently if you wish. During self-exclusion we will not send you any promotional communications. Once the period ends, you can start playing again.

A time-out is a short-term break — from 24 hours up to 30 days — where you can rest for a while. Self-exclusion is a longer-term measure (6 months or more) that helps you overcome a gambling problem. Both tools are completely free and can be activated at any time.

The minimum age to register and play at windbt is 21 years. Identity verification is carried out at the time of registration and before any withdrawal. Accounts belonging to underage users are closed immediately and any deposited funds are returned.

Contact windbt's 24/7 Bengali live chat support. Our trained support team will listen to your concerns in confidence and help you take the right steps or use the right tools. You can also reach us by email at [email protected].

Yes, once you reach the loss limit you set for a given period, your gaming session will be stopped automatically. You will not be able to place any more bets until that specific period has ended. This is an important measure to protect your finances.

Enjoy responsibly

Use our tools for an enjoyable and safe gaming experience at windbt. Check the FAQ if you have questions or speak directly with support.